The Kuztom Shop

Evelyn Schlick 3 months ago

I took my 2018 VW Beetle Convertible in a new top and for some minor dents, dings, and scrapes. Rudy communicated with me throughout the whole process. He had my car finished a day earlier than promised. He did fantastic work. He was convenient to my Dilworth home. I feel like his price was fair. The whole experience was really great. Highly recommend!!

Sarah Louise 11 months ago

Wonderful experience here. Rudy has serviced both my cars and has done an outstanding job. Not only was he able to diagnose and fix the hard top on my SLK 55 convertible (which is super hard to find someone to work on with knowledege of these tops) but he was also able to do maintenance on my SUV. Wonderful turn around time and great staff. Super friendly and the communication is second to none. I wait to leave reviews and it has been almost a year since Rudy fixed the top of the convertible. Still enjoying the top down to this day. Will definitely be back for future maintenance needs. Thanks Rudy and the team! :)

Kyle Roland a year ago

DO NOT USE RUDY or ANYONE at this shop!!! This process with him has been an absolute nightmare. We dropped off a car in mid-2024, with a promise it would be done in 2-3 months. Not only did he not complete the work, we have called Rudy and his shop for the past six months and he WILL NOT call us back, nor let us pick up the car and he's never at the shop.

Margo Autry a year ago

Over a year ago I left a rave review for this shop and now I see just how fooled I was by shop owner, Rudy Fernandez. I paid over $5600 for a new convertible top on my 2013 Mercedes-Benz SLK and a week after it was put on I began to see signs that there was a problem. In short, for the last 12 months I have been trying to get Rudy to fix the leaks that I never had before. I've owned three of these cars and never had an issue with water coming in. . Whatever he says he has done has just been a lie. He's very hard to get in touch with… basically IMPOSSIBLE. Frequently he's not there when you arrive to drop a car off, and rarely ever responds via text. His voicemail is always conveniently full and I've never spoken to someone by using the office phone number. I've tried so many times to explain to Rudy that I wasn't asking for anything extra, I just wanted some common decency and DO WHAT YOU WERE PAID TO DO! At first he was very good about telling me that he guaranteed his work. Apparently that's just a lie. He has given me nothing but lip service in the last year and I can't believe a single word he says. I dropped my car with him June 2, 2025 - ( 10mo after his "professional repair

John Cannon 2 years ago

We had Kuztom Shop replace the old tan cloth top on our 2008 Corvette with a black one. They did a great job! The car looks awesome! The level of customer service was outstanding! Rudy runs a great shop and provides great customer service. Once the top came in they had it installed in 1 day, Rudy personally worked on the car and walked us through the whole process start to finish. I would highly recommend Kuztom Shop for the next top!!!